Difficult conversations with difficult people: Use the DEARMAN approach.

Have you ever felt strongly about how someone’s behavior affects you and then find it hard to discuss it with the other person? Are you non-confrontational or passive with your communication? Worried about how the other person might respond or if you can communicate it the way that you want?

I find these are common difficulties for individuals in their personal and professional lives. Trying to convey what we want, or need can be difficult when there are emotions attached to it. When using the DBT interpersonal effectiveness skill, DEARMAN, we can practice assertive communication.